Shipping policy
Shipping Policy - Rodon Luxury Linen
Order Processing
All orders are carefully prepared and dispatched from our atelier. Standard processing time is 6–9 business days. Orders that include personalized or monogrammed items (such as embroidered napkins or custom linens) may require additional production time beyond this window. You will be notified if your order requires an extended lead time.
Shipping Carriers
We ship worldwide using trusted carriers: DHL, FedEx, ACS, and ELTA, selected based on destination and service level.
Delivery Estimates
Delivery times begin after your order has been processed and dispatched:
- Greece: 1–2 business days
- European Union & International: 3–9 business days
- Remote or rural areas may experience longer delivery times
Delivery estimates are indicative and may be affected by customs clearance, carrier delays, or local conditions outside our control.
Shipping Rates - European Union We offer two shipping options for all EU destinations:
- Economy (DHL): €18.00 flat rate — or free on orders over €150
- Express: €25.00 flat rate
International Orders
We ship to customers worldwide. International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the customer's responsibility and are not included in our prices or shipping costs.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number.
For any shipping enquiries, please contact us at info@rodonluxurylinen.com